# AWS: Your request included an invalid SAML response

**URL:** <https://community.cloudbank.org/t/aws-your-request-included-an-invalid-saml-response/129>\
**Category:** AWS\
**Created:** [September 15, 2022, 3:23am UTC](https://community.cloudbank.org/t/aws-your-request-included-an-invalid-saml-response/129 "2022-09-15T03:23:14Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![muhaoche](https://avatars.discourse-cdn.com/v4/letter/m/c67d28/32.png) [@muhaoche](https://community.cloudbank.org/u/muhaoche)\
**Post date:** [September 15, 2022, 3:23am UTC](https://community.cloudbank.org/t/aws-your-request-included-an-invalid-saml-response/129/1 "2022-09-15T03:23:14Z")

</div>

Hi,

My Cloudbank account just got activated today. Tried to login to the PUBLIC CLOUD WEB CONSOLE for AWS, but kept getting “Your request included an invalid SAML response”. Is there something wrong with the authentication setup?

Thanks,  
Muhao

---

<div class="post-metadata">

**Author:** ![muhaoche](https://avatars.discourse-cdn.com/v4/letter/m/c67d28/32.png) [@muhaoche](https://community.cloudbank.org/u/muhaoche)\
**Post date:** [September 15, 2022, 3:34am UTC](https://community.cloudbank.org/t/aws-your-request-included-an-invalid-saml-response/129/2 "2022-09-15T03:34:25Z")

</div>

~~(Solved) Need to add myself to Login and Power User~~  
[Moderator: See the [post below](https://community.cloudbank.org/t/aws-your-request-included-an-invalid-saml-response/129/5) for proper resolution of this issue]

---

<div class="post-metadata">

**Author:** ![arokem](https://sea2.discourse-cdn.com/flex016/user_avatar/community.cloudbank.org/arokem/32/84_2.png) [@arokem](https://community.cloudbank.org/u/arokem)\
**Post date:** [January 10, 2025, 5:33pm UTC](https://community.cloudbank.org/t/aws-your-request-included-an-invalid-saml-response/129/3 "2025-01-10T17:33:01Z")

</div>

~~A user that I added to my cloudbank allocation a few weeks ago is running into the same issue.~~

~~Where did you “add” these capabilities? Somewhere in the cloudbank dashboard?~~

[Moderator: See the [post below](https://community.cloudbank.org/t/aws-your-request-included-an-invalid-saml-response/129/5) for proper resolution of this issue]

---

<div class="post-metadata">

**Author:** ![arokem](https://sea2.discourse-cdn.com/flex016/user_avatar/community.cloudbank.org/arokem/32/84_2.png) [@arokem](https://community.cloudbank.org/u/arokem)\
**Post date:** [January 10, 2025, 6:38pm UTC](https://community.cloudbank.org/t/aws-your-request-included-an-invalid-saml-response/129/4 "2025-01-10T18:38:51Z")

</div>

~~Answering my own question: these are changes that need to be made in the cloudbank dashboard under “access cloudbank billing accounts” =\> account =\> “People with access to this billing account”~~

~~This error occurs when a user has “Login” priviliges but not “PowerUserAccess”. Looks like both are required to actually allow the user to log in without this error.~~

[Moderator: See the [post below](https://community.cloudbank.org/t/aws-your-request-included-an-invalid-saml-response/129/5) for proper resolution of this issue]

---

<div class="post-metadata">

**Author:** ![NLAlterman](https://sea2.discourse-cdn.com/flex016/user_avatar/community.cloudbank.org/nlalterman/32/11_2.png) [@NLAlterman](https://community.cloudbank.org/u/NLAlterman)\
**Post date:** [January 27, 2025, 9:21pm UTC](https://community.cloudbank.org/t/aws-your-request-included-an-invalid-saml-response/129/5 "2025-01-27T21:21:40Z")

</div>

Hi, CloudBank staff here.

We’re aware of this SAML response issue and normal users _should_ be able to log in without power user access. Although for the time being you can use that as a workaround, **please do email help@cloudbank.org** if you’re experiencing this issue, so our accounts team can fix the underlying permission issues.